CUSTOMER CARE

Founded in 2017 by Marcus Johnson Jr, Fly Liōn The Brand(fly-lee-own) is an urban streetwear brand. We body our style behind the characteristics of a lion. Bold. Brave. Hungry. King. Queen. Powerful. Courageous. If you feel confident within yourself, this is the brand for you. Providing street wear clothing, it gives our consumers an opportunity to let their creativity run wild. Welcome to Fly Liōn The Brand!

Founder/CEO: Marcus Johnson Jr

Head of Marketing: Marquise Thomas

Brand Ambassador: Orlando Johnson 

Have any questions or concerns? 

We’re always ready to help!

 

 

Email us at

flylionthebrand@gmail.com

RETURNS

We accept returns. You can return unopened items in the original packaging within 30 days of your purchase with receipt or proof of purchase. If 30 days or more have passed since your purchase, we cannot offer you a refund or an exchange.

Upon receipt of the returned item, we will fully examine it and notify you via email, within a reasonable period of time, whether you are entitled to a return. If you are entitled to a return, we will refund your purchase price and a credit will automatically be applied to your original method of payment.

Only regular priced items may be refunded. Sale items are non-refundable.

 

To follow-up on the status of your return, please contact us at flylionthebrand@gmail.com.

FAQ

How to return an item?

 

To return the item you purchased, email us @ flylionthebrand@gmail.com

 

Returns policy?

 

We accept returns. You can return unopened items in the original packaging within 30 days of your purchase with receipt or proof of purchase. If 30 days or more have passed since your purchase, we cannot offer you a refund or an exchange.

How do I track my order?

 

Once your purchase is made, we will send your tracking number to the email you've submitted. This will give customers the ability to track their order.

 

How can I contact your couriers?

 

We use USPS. They can be contacted at 1-800-275-8777

 

Delivery options?

 

Standard Shipping. 5-7 days.

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NEED ASSISTANCE?

 

flylionthebrand@gmail.com